Shipping & Payments Policy
Last updated: 09/16 /25
At SP Biolabs, we are committed to providing fast, reliable, and secure shipping for all research-grade products. Below are our policies regarding shipping methods, processing times, payment options, and more.
📦 Shipping Information
✅ Order Processing Time
All orders are processed within 1–2 business days
Orders placed after 2:00 PM PST will be processed the next business day
We do not process or ship orders on weekends or U.S. national holidays
🌍 Shipping Methods
We ship to most countries worldwide using trusted carriers such as:
Domestic (USA): USPS, UPS, FedEx
International: DHL Express, FedEx International, USPS International
Customers can select their preferred shipping method at checkout.
All shipments include tracking.
📦 Shipping Rates
Shipping rates are calculated at checkout based on:
Delivery address
Package weight and dimensions
Chosen shipping service
❄️ Temperature-Sensitive Products
Certain items may be shipped with cold packs or insulated packaging to maintain stability. These products are clearly marked and may incur additional shipping fees.
🚨 Customs & Import Regulations (International Orders)
Customers are responsible for ensuring that ordered products are legal in their country
SP Biolabs is not responsible for customs delays, seizures, or import taxes
No refunds will be issued for orders confiscated by customs
Please check with your local customs office before placing an international order.
💳 Payment Information
✅ Accepted Payment Methods
We accept the following payment options:
Visa / Mastercard / American Express
Discover
Apple Pay / Google Pay (on supported devices)
Cryptocurrency (BTC, ETH, USDT — for eligible orders)
Bank Transfer / ACH (for large or institutional orders — contact us)
All payments are secure and encrypted via SSL protocols.
🛡️ Billing & Verification
Billing address must match the address on file with your bank or card provider
For fraud prevention, some orders may require manual verification or additional documentation
🔁 Order Changes & Shipping Address Updates
Once an order is shipped, we cannot change or redirect the shipping address
If you need to make a change before shipment, contact us immediately
📧 Email: info@silver-flamingo-951518.hostingersite.com
📞 Phone: +1 (800) 123-4567
🚫 Shipping Restrictions
We do not ship to P.O. Boxes (for temperature-sensitive items)
We do not ship to any countries where the product is banned or restricted
All customers are responsible for knowing their local regulations
🧪 Important Notice
All products sold by SP Biolabs are intended strictly for laboratory and research use only.
They are not approved for human or veterinary use, and we do not ship to individuals attempting to bypass these restrictions.
📝 Questions?
For help with your order, shipping, or payment, contact us:
📧 Email: info@silver-flamingo-951518.hostingersite.com
🌐 Live Chat: Available Mon–Fri, 9 AM – 5 PM (PST)
Important Disclaimer
All products listed on this website are strictly intended for laboratory research use only. They are not for human or veterinary consumption, diagnostic, therapeutic, or medical use. SP Biolabs does not condone or promote the misuse of any research materials. By purchasing, you confirm that you are a qualified professional or institution using these materials for lawful research purposes only, and that you will comply with all applicable local, state, and federal regulations.