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Shipping & Payments Policy

Last updated: 09/16 /25

At SP Biolabs, we are committed to providing fast, reliable, and secure shipping for all research-grade products. Below are our policies regarding shipping methods, processing times, payment options, and more.

📦 Shipping Information

Order Processing Time

  • All orders are processed within 1–2 business days

  • Orders placed after 2:00 PM PST will be processed the next business day

  • We do not process or ship orders on weekends or U.S. national holidays


🌍 Shipping Methods

We ship to most countries worldwide using trusted carriers such as:

  • Domestic (USA): USPS, UPS, FedEx

  • International: DHL Express, FedEx International, USPS International

Customers can select their preferred shipping method at checkout.
All shipments include tracking.


📦 Shipping Rates

Shipping rates are calculated at checkout based on:

  • Delivery address

  • Package weight and dimensions

  • Chosen shipping service


❄️ Temperature-Sensitive Products

Certain items may be shipped with cold packs or insulated packaging to maintain stability. These products are clearly marked and may incur additional shipping fees.


🚨 Customs & Import Regulations (International Orders)

  • Customers are responsible for ensuring that ordered products are legal in their country

  • SP Biolabs is not responsible for customs delays, seizures, or import taxes

  • No refunds will be issued for orders confiscated by customs

Please check with your local customs office before placing an international order.


💳 Payment Information

Accepted Payment Methods

We accept the following payment options:

  • Visa / Mastercard / American Express

  • Discover

  • Apple Pay / Google Pay (on supported devices)

  • Cryptocurrency (BTC, ETH, USDT — for eligible orders)

  • Bank Transfer / ACH (for large or institutional orders — contact us)

All payments are secure and encrypted via SSL protocols.


🛡️ Billing & Verification

  • Billing address must match the address on file with your bank or card provider

  • For fraud prevention, some orders may require manual verification or additional documentation


🔁 Order Changes & Shipping Address Updates

  • Once an order is shipped, we cannot change or redirect the shipping address

  • If you need to make a change before shipment, contact us immediately

📧 Email: info@silver-flamingo-951518.hostingersite.com
📞 Phone: +1 (800) 123-4567


🚫 Shipping Restrictions

  • We do not ship to P.O. Boxes (for temperature-sensitive items)

  • We do not ship to any countries where the product is banned or restricted

  • All customers are responsible for knowing their local regulations


🧪 Important Notice

All products sold by SP Biolabs are intended strictly for laboratory and research use only.
They are not approved for human or veterinary use, and we do not ship to individuals attempting to bypass these restrictions.


📝 Questions?

For help with your order, shipping, or payment, contact us:

📧 Email: info@silver-flamingo-951518.hostingersite.com
🌐 Live Chat: Available Mon–Fri, 9 AM – 5 PM (PST)

Important Disclaimer

All products listed on this website are strictly intended for laboratory research use only. They are not for human or veterinary consumption, diagnostic, therapeutic, or medical use. SP Biolabs does not condone or promote the misuse of any research materials. By purchasing, you confirm that you are a qualified professional or institution using these materials for lawful research purposes only, and that you will comply with all applicable local, state, and federal regulations.

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